Returns
How to Return
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Returns at Afrikeen.com are always free of charge, using our return methods.
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Items have to be in perfect condition with their corresponding receipt. Please remember that the receipt is essential for returning or exchanging items.
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All returns must be made within 1 month of the e-mail confirming shipment.
Once the return has been approved, you will receive your refund via the same means used to make your purchase.
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Once the return has been approved (the items have to be in perfect condition and internal labels must be intact) you will receive a confirmation email indicating that the refund will be paid into your account within a few days. You will provide your bank account so that the refund can be made.
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Damaged or Incorrect Items
Items are carefully checked before sale. However, we will accept items that are deemed damaged and we will issue a refund.
Incorrect items will be accepted only for exchange.
Exchanges
We will only exchanges items that are incorrect.
Buying & Shipping
How to Buy
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Shopping at Afrikeen is very easy. Just follow these steps:
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Choose the section (sandales, clutches, jewelry).
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View the products you are interested in and click on the photograph to see every detail, available sizes, composition, and price.
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Select an item and add it to your basket. You can then choose to continue shopping or to process order.
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If you would like to process your order you can do so by either registering or checking-out as a guest.
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Choose whether you would like to collect your order at one of our Zara stores or have it delivered through standard or express delivery.
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Select a payment method: Visa, Visa Electron, Mastercard, American Express, PayPal, Gift Card...
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Confirm the order.
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You will receive an email confirming your order.
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Domestic Shipping
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Delivery times depend on the type of delivery selected. Deliveries take 3 to 5 working days, standard deliveries, 2 to 4 working days and express deliveries, between 1 and 2 working days.
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Standard delivery – 4.95 USD. Free shipping from 50 USD (Before taxes).
Express delivery – 9,95 USD.
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International Shipping
We do not ship outside the United States.
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